PAYMENT

Thanks for choosing HANEVEAR, we appreciate your decision to proceed with the payment. To make the payments at our online store safe and secure enough, we have adopted the lastest payment encryption technology. At the same time, our website has applied the SSL(encryption link) to avoid any information leakage.

For more questions, please contact our dedicated customer support team at linda@hanevear-ebike.com. Rest assured that we will prioritize your inquiries and work diligently to provide you with the necessary clarification and resolution as quickly as possible.

Pay with PayPal

PayPal is a popular e-commerce digital payment around the world, and our online store supports this method of payment. You can now proceed with your payment easily, quickly, and securely with PayPal at our online store.

Pay with credit/debit card

Our online store in the US supports credit/debit card issued by Diners Club, Discover, Master Card, Visa, and American Express.

When you decide to pay with a credit/debit card, you need the following information to proceed with the secure payment: the name on the card, the card number, the month and year when the card expires, and the digital security code.

Please notice that HANEVEARdoes not save your credit/debit card number and personal information entered into the payment field when you proceed with a payment. For questions about the transactions on your bank card, please contact the bank that issued your credit/debit card.

Kindly note that if you pay by credit card, your payment could somehow be denied at the checkout by our system in defense against possible credit card fraud. It's a good idea to call your credit card company or bank ahead of time to let them know about the purchase so that it doesn't get declined.

If you pay by credit card, your payment could be somehow denied at the checkout by our system in defense against possible credit card fraud. It's a good idea to call your credit card company or bank ahead of time to let them know about the purchase so that it doesn't get declined.

Under such circumstance, here are 3 solutions for you:

1. If you have a PayPal account, please try to pay by PayPal.

2. If you do not have a PayPal account, please select PayPal still at the checkout page & click the complete order button. Then you'll be directed to a page with access to both PayPal and Debit/Credit card payment (for the latter option, you don't have to register for PayPal).

3. Please switch to your other credit/debit cards.